TheNational Visa Center (NVC) has announced that it is suspending its telephone inquiryline effective May 23, 2022. The move comes as an attempt to address a backlogof inquiry requests at the NVC.

TheNVC is facing “critical backlogs” of inquiry requests, and current responsetimes to inquiries are approximately 2 months. The NVC will still accept inquiryrequests for immigrant cases using its onlineform, but asks that follow-up inquiries not be made while the first inquiryis still within the NVC’s reported responsetimeframe.

TheNVC has not yet announced when it expects to resume accepting inquiry requestsvia telephone.